Sometimes the USB connector can get damaged. There are several causes that lead to the WD external drive making a clicking noise and the necessity to carry out a WD My Passport data recovery. If the noise is continuous, it usually comes from the WD hard drive with a L shape PCB. Another common damage on the PCB is the firmware microchip. An overall inspection of the PCB board will show traces of burned or removed components such as resistors or capacitors. Resistor R120 needs to be checked as well as coils such as L7 and L2 with a multimeter. It is advised to first check the PCB, cleaning it with a solvent and a toothbrush before wiping it with a smooth cloth to remove the dust and dirt. So you need to make sure you can differentiate a normal noise ie whining noise when the drive is spinning, clicking noise when the data is accessed or noise of the heads when they park during shut down and abnormal noise coming from a failing drive ie high pitched whining sound, vibration sounds, repetitive clicking sounds or grinding sounds.Ĭlick click click click noises when powering a hard drive could be related to the PCB or the head stack.
Some noise does occur when a drive is in operation and this can be perfectly normal and the noise type and volume vary depending to the functionality of the drive. Many users who have issues with a non working hard drive report noises called Click of death, either a clicking noise or a continuous noise, as warning signs of failure of one of the electronic components. WD My Passport Data Recovery: Drive fails to spin due to surface damage on the inner part of the drive
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But if nothing seems to work, the problem can be serious and a full data recovery procedure may be necessary.
You can try to disconnect the drive and reconnect it afterwards. It can work perfectly throughout the day and suddenly fail in the evening when you try to access a file on the drive. In the case of WD My Passport data recovery we are carrying out, the reference of the PCB board is 2010-771-962-001.įailures on WD My Passport can happen without warning. If replacing the PCB of your WD hard drive, you have to look out for the board number on the back of the PCB. You can normally clean this with a rubber It is recommended to clean it thoroughly using a solvent and a toothbrush. The motor IC pin can also become corroded on the PCB board on the hard drive.An internal diode of the PCB board can be damaged.Damage PCB from lightening, visible with black burns on the PCB board.Internal USB is not soldered correctly on the PCB board (Printed Circuit Board) due to a power surge.Bad heads are also one of the main causes of failed Western Digital drives.Mechanical damages such as corrosion after liquid damage, power surge or a shock.
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WD My Passport portable hard drive recovery when the drive fails
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